MedicalDirector incident
3rd Party Service Unavailable - Medicare Australia
Resolved after 2 days, affecting Helix and MD Clinical and 1 more, on March 13, 2023.
Medicare Australia has advised services are restored and users should be seeing signs of recovery at this moment. We will continue to monitor the situation.
Affected components
Update timeline
- identified Mar 13, 2023, 01:53 AM UTC
Medicare Australia services are currently experiencing an outage, impacting MedicalDirector Clinical, Pracsoft, Bluechip and Helix products. We are currently attempting to resolve the issue with Medicare Australia.
- monitoring Mar 14, 2023, 01:19 AM UTC
Medicare Australia has advised services are restored and users should be seeing signs of recovery at this moment. We will continue to monitor the situation.
- resolved Mar 15, 2023, 02:04 AM UTC
This incident has been resolved.
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