Resolved after 6 hours 10 minutes, affecting Helix, on November 2, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Helix
Update timeline
- investigating Nov 02, 2023, 12:43 AM UTC
We have identified an issue relating to the validation of Individual Healthcare Identifiers (IHIs). Our team is working to identify the root cause and implement a solution. We will send an additional update in 60 minutes.
- monitoring Nov 02, 2023, 02:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 02, 2023, 06:53 AM UTC
This incident has been resolved.
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