MedicalDirector incident
Medicare AIR Service Degradation of service - Identified
Major Vendor's status page →
Resolved after 20 hours 48 minutes, affecting Medicare, on December 18, 2023.
AIR services are working more reliably. We will continue to monitor for further issues.
Affected components
Medicare
Update timeline
- identified Dec 18, 2023, 02:28 AM UTC
Services Australia have confirmed that the Australian Immunisation Register is experiencing a degradation of service that is causing Error 500 - Internal Server Error for some interactions with the AIR. We will send an update shortly as soon as more information becomes available and we apologise for any inconvenience.
- monitoring Dec 18, 2023, 09:06 AM UTC
AIR services are working more reliably. We will continue to monitor for further issues.
- resolved Dec 18, 2023, 11:17 PM UTC
This incident has been resolved.
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