Resolved after 2 hours 44 minutes, affecting Helix and MD Clinical and 1 more, on February 5, 2024.
We have experienced a partial outage with ePrescribing. The issue has been identified and our engineering and operations teams applied mitigation steps. We're currently monitoring the situation.
Affected components
HelixMD ClinicalMD Exchange (ePrescribing, MDClinical Secure Messaging)
Update timeline
- monitoring Feb 05, 2024, 03:20 AM UTC
We have experienced a partial outage with ePrescribing. The issue has been identified and our engineering and operations teams applied mitigation steps. We're currently monitoring the situation.
- resolved Feb 05, 2024, 06:05 AM UTC
This incident has been resolved.
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