Resolved after 2 days 20 hours, affecting eRx, on February 26, 2024.
Performance is back to expected levels -- our team will continue to monitor
Affected components
Update timeline
- identified Feb 26, 2024, 02:29 AM UTC
We are currently experiencing delayed responses to eRx messages. The issue has been identified and our engineering and operations teams are investigating. Every effort is being made to minimise the impact to you, your staff and your patients. The issue is related to ePrescribing via eRx We will send an update shortly as soon as more information becomes available and we apologise for any inconvenience.
- monitoring Feb 26, 2024, 11:02 PM UTC
Performance is back to expected levels -- our team will continue to monitor
- resolved Feb 28, 2024, 10:42 PM UTC
Performance is back to expected levels -- our team will continue to monitor
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