meddbase experienced a minor incident on August 14, 2024 affecting Application Access, lasting 5d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 14, 2024, 08:43 AM UTC
We are actively working to identify and resolve underlying issues affecting system stability.
- investigating Aug 14, 2024, 09:53 AM UTC
We are continuing to monitor and implement mitigations to stabilise performance. We are aware that some clients on UK systems 1 to 11 continue to be affected intermittently but all other environments are stable. We are observing longer periods of stability on affected systems before slowness is observed again. We will continue to monitor the situation and keep this status page updated.
- monitoring Aug 14, 2024, 12:44 PM UTC
The immediate issue has been mitigated through an urgent fix. We're monitoring the situation and will keep you updated with any important updates throughout the day.
- resolved Aug 19, 2024, 08:49 AM UTC
This incident has been resolved.