meddbase incident

Electronic Presciptions (SRX)

Critical Resolved View vendor source →

meddbase experienced a critical incident on May 19, 2026 affecting Non-Critical Services, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 08:43 AM UTC
Resolved
May 19, 2026, 12:38 PM UTC
Duration
3h 54m
Detected by Pingoru
May 19, 2026, 08:43 AM UTC

Affected components

Non-Critical Services

Update timeline

  1. identified May 19, 2026, 08:43 AM UTC

    We are aware of an issue impacting electronic prescription services. The issue lays with SignatureRX and you can track the status of the incident here: https://signaturerx.statuspage.io/

  2. resolved May 19, 2026, 12:38 PM UTC

    This incident has been resolved.