Medallia Agent Connect incident

Stella Connect Service Degradation Notification

Resolved after 39 minutes, on December 2, 2020.

resolved Dec 02, 2020, 04:58 PM UTC

This has been resolved. We experienced some downtime between 11:10-11:20 AM ET. Please let us know if you are still experiencing any issues.

Started
Dec 02, 2020, 04:18 PM UTC
Resolved
Dec 02, 2020, 04:58 PM UTC
Duration
39m
Detected by Pingoru
Dec 02, 2020, 04:18 PM UTC

Update timeline

  1. investigating Dec 02, 2020, 04:18 PM UTC

    We are currently experiencing a service degradation on Stella Connect resulting in slow loads or errors across the platform. We are aware of the incident and will provide an update as soon as we can!

  2. investigating Dec 02, 2020, 04:21 PM UTC

    All pages are up and running properly. We are continuing to investigate this issue.

  3. resolved Dec 02, 2020, 04:58 PM UTC

    This has been resolved. We experienced some downtime between 11:10-11:20 AM ET. Please let us know if you are still experiencing any issues.

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