Medallia Agent Connect incident
Stella Connect Service Degradation Notification
Resolved after 2 hours 11 minutes, on December 2, 2020.
This incident has been resolved. We are continuing to add more preventative measures, but all systems are functional. Thank you for your patience!
Update timeline
- investigating Dec 02, 2020, 05:06 PM UTC
We are currently experiencing a service degradation on Stella Connect causing time outs and pages to not load. We are aware of the incident and will provide an update within the hour.
- identified Dec 02, 2020, 05:32 PM UTC
We have identified the issue and it is under control. We are continuing to work to maintain monitoring and make sure it doesn't happen again. Please let us know if you are continuing to see intermittent outages.
- monitoring Dec 02, 2020, 05:54 PM UTC
We have successfully upped our database capacity and have addressed previous issues. We are also continuing to monitor and put more safeguards in place to prevent these kind of errors in the future. Thank you for your patience!
- resolved Dec 02, 2020, 07:18 PM UTC
This incident has been resolved. We are continuing to add more preventative measures, but all systems are functional. Thank you for your patience!
Your product runs on more than Medallia Agent Connect
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services