Medallia Agent Connect incident
Stella Connect Service Degradation Notification
Resolved after 52 minutes, on December 10, 2020.
Our team has monitored the issue to ensure complete resolution. Thank you for your patience!
Update timeline
- investigating Dec 10, 2020, 04:02 PM UTC
We are currently experiencing a service degradation on Stella Connect. We are aware of the incident and will provide an update within the hour.
- monitoring Dec 10, 2020, 04:43 PM UTC
Our team has identified and resolved the issue which caused errors to occur when loading QA transcripts or exporting response data. Between 11:01 and 11:09 am EST, you may have experienced errors when accessing Stella Connect. Our team will continue to monitor to ensure complete resolution.
- resolved Dec 10, 2020, 04:55 PM UTC
Our team has monitored the issue to ensure complete resolution. Thank you for your patience!
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