Medallia Agent Connect incident
Agent Connect Service Degradation Notification
Major Vendor's status page →
Resolved after 3 hours 49 minutes, affecting Web application, on November 21, 2024.
Error rates for the web application are subsiding. During this time, there were no data lost for incoming survey requests and responses. We continue to monitor the situation.
Affected components
Web application
Update timeline
- investigating Nov 21, 2024, 07:14 PM UTC
The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.
- monitoring Nov 21, 2024, 10:00 PM UTC
Error rates for the web application are subsiding. During this time, there were no data lost for incoming survey requests and responses. We continue to monitor the situation.
- resolved Nov 21, 2024, 11:04 PM UTC
This incident has been resolved.
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