Medallia Agent Connect incident
Agent Connect Service Degradation Notification
Major Vendor's status page →
Resolved after 5 hours 54 minutes, affecting Web application, on May 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web application
Update timeline
- investigating May 07, 2025, 02:30 PM UTC
The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.
- monitoring May 07, 2025, 03:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2025, 08:24 PM UTC
This incident has been resolved.
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Amazon Web Services