Resolved after 1 day, affecting Database and Insurance Eligibility API, on October 20, 2025.
Amazon Web Services is experiencing a major outage which is impacting several services and vendors. Insurance verification features are impacted. Amazon is working on to resolve the outage as quickly as possible. Med-Metrix is actively monitoring the outage and will share updates as they are provided to us by AWS Support. Thank you for your patience and understanding.
Affected components
Update timeline
- identified Oct 20, 2025, 05:02 PM UTC
Amazon Web Services is experiencing a major outage which is impacting several services and vendors. Insurance verification features are impacted. Amazon is working on to resolve the outage as quickly as possible. Med-Metrix is actively monitoring the outage and will share updates as they are provided to us by AWS Support. Thank you for your patience and understanding.
- resolved Oct 21, 2025, 05:16 PM UTC
AWS has been restored and all affected services are operational again.
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Amazon Web Services