MB connect line Outage History
MB connect line partial outage View live status →Pingoru has recorded 55 incidents for MB connect line: 12 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 2 of 720 (0%) |
| July 2026 | 3 | 2 of 744 (0%) |
| August 2026 | 2 | 5 of 744 (1%) |
| September 2026 | 3 | 45 of 720 (6%) |
| October 2026 | 1 | 0 of 512 (0%) |
Incidents, newest first
Critical October 21, 2026 Abnormal situtation automatically detected on: mbCONNECT24 Europe V1 16m mbCONNECT24 Europe V1
Started Oct 21, 2026, 02:04 PM UTC· resolved Oct 21, 2026, 02:20 PM UTC
- investigating Oct 21, 2026, 02:04 PM UTC
This message was automatically generated by our monitoring system. The technical staff is now looking into the issue and will update this incident ASAP.
Minor September 24, 2026 Temporary Service Disruption 1h 35m mbCONNECT24 Europe V2
Started Sep 24, 2026, 01:45 PM UTC· resolved Sep 24, 2026, 03:20 PM UTC
- identified Sep 24, 2026, 02:43 PM UTC
Due to a temporary increase in server load on our rsp.mbCONNECT24 (EU) S1, the server was briefly unavailable. As a result, some connections were interrupted, but they have since been successfully restored. Our technical team will be investigating the incident and taking appropriate action to prevent further impact.
- monitoring Sep 24, 2026, 02:53 PM UTC
Connecting is possible again without problems at the moment. We will continue monitoring the situation.
- resolved Sep 24, 2026, 03:20 PM UTC
This incident has been resolved.
Major September 14, 2026 Connectivity Issues 3h 6m mbCONNECT24 Europe V2, mbCONNECT24 Europe S2
Started Sep 14, 2026, 06:30 AM UTC· resolved Sep 14, 2026, 09:36 AM UTC
- investigating Sep 14, 2026, 06:30 AM UTC
We are experiencing connectivity issues with our system, we are in close contact with our hoster to locate the issue. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We will keep you updated
- identified Sep 14, 2026, 06:57 AM UTC
There has been an unplanned host migration at our hoster last night, which presumably led to the situation we are in now. We have already started the steps that are needed to restore the connectivity again and we will keep you updated
- monitoring Sep 14, 2026, 07:44 AM UTC
A fix has been implemented. Routers that have lost their connections are reconnecting and your mbDIALUP connection should be possible again too shortly, due to the high load of incoming connections, the login process might still be a little delayed.
- monitoring Sep 14, 2026, 08:34 AM UTC
We are continuing to monitor the server status. As of right now, the recovery process seems to continue as it should. Our team keeps monitoring the situation
- resolved Sep 14, 2026, 09:36 AM UTC
This incident has been resolved
- postmortem Sep 14, 2026, 09:42 AM UTC
Due to a hardware failure at our hoster, they needed to replace the host which hosted our rsp.mbCONNECT24 EU S1/S2/S3 server instances as well as our Gatekeeper. During the migration process to another host, the systems needed to be restarted simultaneously which led to some technical issues. We were able to resolve the situation again without the need of another full restart, at around 9am, the VPN connections to our S1 server were reconnecting and at around 10:30, most connections were back again. Due to the higher load, the login process was still impaired for a little while. We are in close contact with our hoster to make sure to prevent this for future situations.
Critical September 12, 2026 Abnormal situtation automatically detected on: mbCONNECT24 Asia V2 1d 16h mbCONNECT24 Asia V2
Started Sep 12, 2026, 01:49 PM UTC· resolved Sep 14, 2026, 06:21 AM UTC
- investigating Sep 12, 2026, 01:49 PM UTC
This message was automatically generated by our monitoring system. The technical staff is now looking into the issue and will update this incident ASAP.
Minor August 18, 2026 Temporary connectivity issues 4h 38m mbCONNECT24 Europe V2, mbCONNECT24 Europe S2, mbCONNECT24 Europe V1
Started Aug 18, 2026, 07:43 AM UTC· resolved Aug 18, 2026, 12:21 PM UTC
- investigating Aug 18, 2026, 07:43 AM UTC
We are currently experiencing temporary connectivity issues caused by planned maintenance on our hosting provider's side. As a result, some users may have trouble connecting to the system. For more details, please see: https://hosted-private-cloud.status-ovhcloud.com/ We will notify you as soon as the system is fully operational again. Thank you for your patience.
- monitoring Aug 18, 2026, 07:43 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 18, 2026, 07:53 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 18, 2026, 08:19 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 18, 2026, 12:21 PM UTC
This incident has been resolved.
Minor July 9, 2026 Login and Web2Go issues 53m mbCONNECT24 USA V2
Started Jul 09, 2026, 10:29 AM UTC· resolved Jul 09, 2026, 11:23 AM UTC
- investigating Jul 09, 2026, 10:29 AM UTC
We are currently investigating reports of issues affecting login and Web2Go. Some users may experience errors or delays when trying to sign in or access Web2Go. We are actively working to identify the root cause and will provide an update as soon as more information is available. Affected services: Login, Web2Go
- identified Jul 09, 2026, 11:03 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 09, 2026, 11:23 AM UTC
This incident has been resolved.
Critical July 9, 2026 Abnormal situtation automatically detected on: mbCONNECT24 USA V2 57m mbCONNECT24 USA V2
Started Jul 09, 2026, 08:13 AM UTC· resolved Jul 09, 2026, 09:10 AM UTC
- investigating Jul 09, 2026, 08:13 AM UTC
This message was automatically generated by our monitoring system. The technical staff is now looking into the issue and will update this incident ASAP.
Critical June 25, 2026 Abnormal situtation automatically detected on: mbCONNECT24 Australia V2 1h 42m mbCONNECT24 Australia V2
Started Jun 25, 2026, 01:30 PM UTC· resolved Jun 25, 2026, 03:12 PM UTC
- investigating Jun 25, 2026, 01:30 PM UTC
This message was automatically generated by our monitoring system. The technical staff is now looking into the issue and will update this incident ASAP.
Minor May 30, 2025 Connectivity issue –
Started May 30, 2025, 03:30 PM UTC· resolved May 30, 2025, 03:30 PM UTC
- resolved May 30, 2025, 04:27 PM UTC
We were experiencing a connectivity issue with our mbCONNECT24 EU V1 system, due to a host failure at our hosters data center. Our automatic failover stepped in and kept the downtime to a minimum, however, some connections were lost and had to re-connect again. The system is up and running again as usual.