Maxio incident

CSV Export Processing Delays

Minor Resolved View vendor source →

Maxio experienced a minor incident on February 22, 2024 affecting Data Exports, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2024, 03:58 PM UTC
Resolved
Feb 22, 2024, 06:45 PM UTC
Duration
2h 47m
Detected by Pingoru
Feb 22, 2024, 03:58 PM UTC

Affected components

Data Exports

Update timeline

  1. investigating Feb 22, 2024, 03:58 PM UTC

    We are currently investigating slow CSV Export processing within the Advanced Billing platform.

  2. investigating Feb 22, 2024, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 22, 2024, 06:45 PM UTC

    Our engineers have confirmed that exports are now processing normally. This incident has been resolved.