Maxio incident

Email Sending Delays in Advanced Billing

Minor Resolved View vendor source →

Maxio experienced a minor incident on April 19, 2024 affecting Email Sending, lasting 4h 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2024, 04:16 PM UTC
Resolved
Apr 19, 2024, 09:12 PM UTC
Duration
4h 56m
Detected by Pingoru
Apr 19, 2024, 04:16 PM UTC

Affected components

Email Sending

Update timeline

  1. investigating Apr 19, 2024, 04:16 PM UTC

    Some Advanced Billing emails are experiencing delays in sending. While emails are sending correctly, there may be delays in sending and delivery. Our engineers are currently investigating.

  2. investigating Apr 19, 2024, 05:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 19, 2024, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 19, 2024, 09:12 PM UTC

    This incident has been resolved.