Maxio experienced a major incident on June 20, 2024 affecting Billing Portal, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Billing Portal
Update timeline
- investigating Jun 20, 2024, 05:37 PM UTC
We are currently investigating an outage with the Billing Portal and will provide another update as soon as we have more information to share.
- monitoring Jun 20, 2024, 05:49 PM UTC
Our engineers have identified the underlying problem and corrected it. The Billing Portal is now loading correctly and we are currently monitoring to ensure no further problems arise.
- resolved Jun 20, 2024, 05:53 PM UTC
We have confirmed that the Billing Portal is back to full functionality. This incident is resolved.