Maxio incident

Issues with Integration syncs

Major Resolved View vendor source →

Maxio experienced a major incident on August 29, 2024 affecting Integrations to 3rd Party Services, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 09:36 PM UTC
Resolved
Aug 29, 2024, 10:11 PM UTC
Duration
35m
Detected by Pingoru
Aug 29, 2024, 09:36 PM UTC

Affected components

Integrations to 3rd Party Services

Update timeline

  1. identified Aug 29, 2024, 09:36 PM UTC

    We are experiencing slowness with syncing with our Integrations to 3rd Party Services. The issue has been identified and we working on getting the syncs fully operational again.

  2. identified Aug 29, 2024, 09:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 29, 2024, 09:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 29, 2024, 10:11 PM UTC

    This incident has been resolved.