Maxio incident

Pay Invoice Online Button Not Rendering on Invoice Public URL's

Minor Resolved View vendor source →

Maxio experienced a minor incident on November 7, 2024 affecting Billing Portal and Maxio Hosted Pages, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 04:28 PM UTC
Resolved
Nov 07, 2024, 04:49 PM UTC
Duration
20m
Detected by Pingoru
Nov 07, 2024, 04:28 PM UTC

Affected components

Billing PortalMaxio Hosted Pages

Update timeline

  1. investigating Nov 07, 2024, 04:28 PM UTC

    We are currently investigating the "Pay Invoice Online" button not rendering properly on Advanced Billing Invoice Public URL's, preventing the invoices from being paid online.

  2. identified Nov 07, 2024, 04:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 07, 2024, 04:49 PM UTC

    This incident has been resolved.