Maxio incident

Advanced Billing: Service Disruption

Critical Resolved View vendor source →

Maxio experienced a critical incident on January 1, 2025 affecting Main Application and API, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2025, 08:09 AM UTC
Resolved
Jan 01, 2025, 08:47 AM UTC
Duration
37m
Detected by Pingoru
Jan 01, 2025, 08:09 AM UTC

Affected components

Main ApplicationAPI

Update timeline

  1. investigating Jan 01, 2025, 08:09 AM UTC

    We are currently investigating this issue.

  2. identified Jan 01, 2025, 08:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 01, 2025, 08:47 AM UTC

    This incident has been resolved.