Maxio incident

Advanced Billing - Public Signup Page reCAPTCHA Error

Major Resolved View vendor source →

Maxio experienced a major incident on January 13, 2025 affecting Maxio Hosted Pages, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2025, 06:09 PM UTC
Resolved
Jan 13, 2025, 06:34 PM UTC
Duration
25m
Detected by Pingoru
Jan 13, 2025, 06:09 PM UTC

Affected components

Maxio Hosted Pages

Update timeline

  1. investigating Jan 13, 2025, 06:09 PM UTC

    We are currently investigating an error on Advanced Billing Public Signup Pages pertaining to reCAPTCHA that is preventing signups.

  2. investigating Jan 13, 2025, 06:30 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 13, 2025, 06:34 PM UTC

    The underlying problem has been identified and a fix was implemented. This issue has been resolved and reCAPTCHA for Public Signups is now functioning correctly.