Maxio experienced a major incident on April 24, 2025 affecting Main Application and Intuit Developer Group QuickBooks Online API, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Main ApplicationIntuit Developer Group QuickBooks Online API
Update timeline
- investigating Apr 24, 2025, 07:50 PM UTC
During a scheduled release that was not expected to cause downtime, an issue occurred that is currently causing certain Maxio platform accounts to be temporarily unavailable. Impacted users are receiving a 503 error when attempting to access their accounts. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
- identified Apr 24, 2025, 07:54 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 24, 2025, 08:21 PM UTC
This incident has been resolved.