Maxio experienced a major incident on December 3, 2025 affecting Main Application, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Main Application
Update timeline
- identified Dec 03, 2025, 09:27 PM UTC
We are currently experiencing unexpected errors related to today’s release that may prevent some users from logging in or navigating the system. Our development team is actively investigating the cause and working to restore full functionality as quickly as possible. We will continue to share updates as we make progress. Thank you for your patience.
- monitoring Dec 03, 2025, 09:55 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 03, 2025, 09:55 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 03, 2025, 10:30 PM UTC
This incident has been resolved.