Maxio incident

Maxio Platform Degradation: Integration Syncs & Exports

Major Resolved View vendor source →

Maxio experienced a major incident on February 4, 2026 affecting Main Application and Integrations to 3rd Party Services, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 12:58 AM UTC
Resolved
Feb 04, 2026, 01:33 AM UTC
Duration
34m
Detected by Pingoru
Feb 04, 2026, 12:58 AM UTC

Affected components

Main ApplicationIntegrations to 3rd Party Services

Update timeline

  1. investigating Feb 04, 2026, 12:58 AM UTC

    We are currently investigating reports of Integration syncs and exports not running in the Maxio Platform.

  2. investigating Feb 04, 2026, 01:25 AM UTC

    We are continuing to investigate this issue.

  3. identified Feb 04, 2026, 01:28 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Feb 04, 2026, 01:33 AM UTC

    We have deployed a fix and this incident is now resolved. Background jobs for integration syncs and exports/imports are running normally again. We will also be implementing additional safeguards to help prevent this issue from recurring.