Maxio incident
Maxio Platform Degradation: Integration Syncs & Exports
Affected components
Main ApplicationIntegrations to 3rd Party Services
Update timeline
- investigating Feb 04, 2026, 12:58 AM UTC
We are currently investigating reports of Integration syncs and exports not running in the Maxio Platform.
- investigating Feb 04, 2026, 01:25 AM UTC
We are continuing to investigate this issue.
- identified Feb 04, 2026, 01:28 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 04, 2026, 01:33 AM UTC
We have deployed a fix and this incident is now resolved. Background jobs for integration syncs and exports/imports are running normally again. We will also be implementing additional safeguards to help prevent this issue from recurring.
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