Maxio experienced a major incident on June 19, 2026 affecting e-Invoicing, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
e-Invoicing
Update timeline
- investigating Jun 19, 2026, 05:59 PM UTC
We are currently investigating reports of e-invoice emails not being sent.
- investigating Jun 19, 2026, 06:42 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 19, 2026, 07:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 19, 2026, 09:36 PM UTC
This incident has been resolved. As part of our remediation efforts, we identified invoices impacted by the issue and are actively resending any affected e-Bills that had not already been resent manually after the fix was released. No further customer action is required at this time. We apologize for the disruption this caused and appreciate your patience while our team investigated and resolved the issue.