Notebook startup failure
Timeline · 1 update
- resolved Sep 16, 2026, 02:47 AM UTC
The Notebook startup has temporarily failed.
Matlantis Outage History
Matlantis is up right nowMatlantis had 6 outages in the last 2 years totaling 22h 30m of downtime — averaging 0.2 incidents per month.
There were 6 Matlantis outages since March 3, 2025 totaling 22h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.
[Incident] Some structure files (xyz, cif, etc.) cannot be opened in Notebook
Affected: Matlantis (Japan)Matlantis (US)Matlantis (EU)
Timeline · 4 updates
- investigating Aug 27, 2026, 09:07 AM UTC
We are currently investigating this issue.
- identified Aug 27, 2026, 09:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 27, 2026, 10:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2026, 10:32 AM UTC
This incident has been resolved.
[Incident] Group Drive usage is less than actual
Affected: Matlantis (US)
Timeline · 3 updates
- investigating Dec 12, 2025, 06:32 AM UTC
We are currently investigating this issue.
- identified Dec 12, 2025, 08:50 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 12, 2025, 09:23 AM UTC
This incident has been resolved.
System is temporarily unavailable
Affected: Matlantis (Japan)Matlantis (US)Matlantis (EU)
Timeline · 8 updates
- investigating Oct 20, 2025, 07:04 AM UTC
We are currently investigating this issue.
- investigating Oct 20, 2025, 07:37 AM UTC
AWS is investigating increased error rates and latencies in the region. We are continuing to investigate the impact to Matlantis.
- investigating Oct 20, 2025, 07:57 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2025, 09:53 AM UTC
The AWS team is seeing significant signs of recovery. We are monitoring the recovery of our systems.
- monitoring Oct 20, 2025, 10:04 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 10:25 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 10:26 AM UTC
PFP Load Status remains unavailable. We continue to monitor the situation.
- resolved Oct 20, 2025, 11:05 PM UTC
This incident has been resolved. There were minimal impacts in Japan and the EU region. For further details, please refer to the incident report.
[Incident] LightPFP Notebook startup failure
Affected: Matlantis (Japan)Matlantis (US)Matlantis (EU)
Timeline · 6 updates
- investigating Sep 18, 2025, 12:33 AM UTC
We are currently investigating this issue.
- identified Sep 18, 2025, 12:41 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 18, 2025, 12:55 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 18, 2025, 01:05 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 18, 2025, 01:06 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 18, 2025, 01:14 AM UTC
This incident has been resolved.
[Incident] System is temporarily unavailable
Affected: Matlantis (Japan)
Timeline · 4 updates
- investigating Apr 15, 2025, 08:03 AM UTC
We are currently investigating this issue.
- identified Apr 15, 2025, 08:33 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 15, 2025, 08:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2025, 09:10 AM UTC
This incident has been resolved.