Matlantis incident

[Incident] LightPFP Notebook startup failure

Major Resolved View vendor source →

Matlantis experienced a major incident on September 18, 2025 affecting Matlantis (Japan) and Matlantis (US) and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 12:33 AM UTC
Resolved
Sep 18, 2025, 01:14 AM UTC
Duration
40m
Detected by Pingoru
Sep 18, 2025, 12:33 AM UTC

Affected components

Matlantis (Japan)Matlantis (US)Matlantis (EU)

Update timeline

  1. investigating Sep 18, 2025, 12:33 AM UTC

    We are currently investigating this issue.

  2. identified Sep 18, 2025, 12:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 18, 2025, 12:55 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 18, 2025, 01:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 18, 2025, 01:06 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 18, 2025, 01:14 AM UTC

    This incident has been resolved.