Matlantis experienced a major incident on October 20, 2025 affecting Matlantis (Japan) and Matlantis (US) and 1 more component, lasting 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 07:04 AM UTC
We are currently investigating this issue.
- investigating Oct 20, 2025, 07:37 AM UTC
AWS is investigating increased error rates and latencies in the region. We are continuing to investigate the impact to Matlantis.
- investigating Oct 20, 2025, 07:57 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2025, 09:53 AM UTC
The AWS team is seeing significant signs of recovery. We are monitoring the recovery of our systems.
- monitoring Oct 20, 2025, 10:04 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 10:25 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 10:26 AM UTC
PFP Load Status remains unavailable. We continue to monitor the situation.
- resolved Oct 20, 2025, 11:05 PM UTC
This incident has been resolved. There were minimal impacts in Japan and the EU region. For further details, please refer to the incident report.