mastodon.social incident
Hetzner Connectivity Issues
Resolved after 1 day 5 hours, affecting Website & API and Background queues, on October 1, 2026.
Performance has returned to normal. We will continue to keep an eye on the situation.
Affected components
Update timeline
- investigating Oct 01, 2026, 08:49 AM UTC
We are experiencing connectivity issues with our servers within Hetzner. We are investigating the issue.
- investigating Oct 01, 2026, 09:01 AM UTC
Hetzner is reporting vSwitch outages, which are likely the cause of our connectivity issues. We are monitoring and continuing to look for workarounds.
- monitoring Oct 01, 2026, 10:57 AM UTC
Cluster connectivity is slowly returning, and all services are operation, though at reduced performance. We are continuing to monitor the situation.
- monitoring Oct 01, 2026, 03:07 PM UTC
Performance has returned to normal. We will continue to keep an eye on the situation.
- resolved Oct 02, 2026, 02:07 PM UTC
This incident has been resolved.
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