Maropost experienced a major incident on September 8, 2024 affecting Merchant Store Fronts, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Store Fronts
Update timeline
- investigating Sep 08, 2024, 11:18 PM UTC
We’re currently receiving reports of intermittent front-end disruptions, resulting in product categories displaying as empty. Our Development Team is investigating the issue.
- identified Sep 08, 2024, 11:49 PM UTC
We have identified the issue, our Development Team is working to resolve the issue as soon as possible.
- monitoring Sep 09, 2024, 12:55 AM UTC
We’ve implemented a fix and are receiving reports that services are returning to normal. We’ll continue to monitor the situation closely.
- resolved Sep 09, 2024, 01:52 AM UTC
The issue has been resolved and services are operating as normal.