Maropost incident

Degraded Performance on some Neto Stores

Notice Resolved View vendor source →

Maropost experienced a notice incident on April 22, 2026 affecting Merchant Store Fronts and Control Panel, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 01:47 AM UTC
Resolved
Apr 22, 2026, 04:12 AM UTC
Duration
2h 24m
Detected by Pingoru
Apr 22, 2026, 01:47 AM UTC

Affected components

Merchant Store FrontsControl Panel

Update timeline

  1. investigating Apr 22, 2026, 01:47 AM UTC

    We are currently investigating an issue causing degraded performance on some Neto stores. We are actively working to identify the root cause and restore normal performance as quickly as possible.

  2. identified Apr 22, 2026, 02:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2026, 04:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 22, 2026, 04:12 AM UTC

    This incident has been resolved.