Maropost incident

Intermittent Slowness - Control Panel and Web Store

Minor Resolved View vendor source →

Maropost experienced a minor incident on October 21, 2024 affecting Merchant Store Fronts and Control Panel, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 10:39 PM UTC
Resolved
Oct 22, 2024, 03:00 AM UTC
Duration
4h 21m
Detected by Pingoru
Oct 21, 2024, 10:39 PM UTC

Affected components

Merchant Store FrontsControl Panel

Update timeline

  1. investigating Oct 21, 2024, 10:39 PM UTC

    We are receiving reports that some merchants are experiencing intermittent issues with control panel and website slowness. Our Development Team are investigating now.

  2. monitoring Oct 21, 2024, 11:17 PM UTC

    Our team has deployed a fix and is closely monitoring the situation to ensure performance returns to optimal levels. If you continue to experience any issues, please reach out to our support team.

  3. resolved Oct 22, 2024, 03:00 AM UTC

    All services are now running normally.