Maropost experienced a minor incident on November 18, 2024 affecting Batch Processing, lasting 4h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2024, 12:40 AM UTC
We are receiving reports that some merchants are experiencing intermittent issues with batch processes in their systems. Our Development Team are investigating now.
- identified Nov 18, 2024, 02:40 AM UTC
We have identified the issue, our Development Team is working to resolve the issue as soon as possible. Please continue to refresh this page or subscribe for updates.
- monitoring Nov 18, 2024, 03:33 AM UTC
Our team has deployed a fix and is closely monitoring the situation to ensure performance returns to optimal levels. If you continue to experience any issues, please reach out to our support team.
- resolved Nov 18, 2024, 05:27 AM UTC
The issue has been resolved, and services are operating as normal. We are continuing to monitor the situation.