Maropost experienced a minor incident on December 12, 2024 affecting Control Panel, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Control Panel
Update timeline
- investigating Dec 12, 2024, 10:37 PM UTC
We are currently aware of an issue where some merchants are encountering the message, "Sorry, you have been blocked." Our Development Team is actively investigating the matter.
- identified Dec 12, 2024, 10:46 PM UTC
We have identified the issue, our Development Team is working to resolve the issue as soon as possible.
- monitoring Dec 12, 2024, 10:54 PM UTC
Services are returning to normal. We are continuing to monitor the situation.
- resolved Dec 12, 2024, 11:08 PM UTC
All services are now running normally.