Maropost incident

Intermittent Slowness - Control Panel and Web Store

Minor Resolved View vendor source →

Maropost experienced a minor incident on April 4, 2025 affecting Merchant Store Fronts and Control Panel, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2025, 05:26 AM UTC
Resolved
Apr 04, 2025, 09:00 AM UTC
Duration
3h 34m
Detected by Pingoru
Apr 04, 2025, 05:26 AM UTC

Affected components

Merchant Store FrontsControl Panel

Update timeline

  1. investigating Apr 04, 2025, 05:26 AM UTC

    We have received reports of intermittent slowness affecting the control panel and website for some merchants, leading to timeout errors. Our Development Team is actively investigating the issue.

  2. resolved Apr 04, 2025, 09:00 AM UTC

    The issue has been resolved and services are operating as normal. We are continuing to monitor. If you continue to experience any issues, please reach out to our support team.