Marketcircle incident

Delayed Notifications for some customers

Resolved after 9 hours 30 minutes, affecting Notifications and Push Notifications and 1 more, on November 18, 2025.

resolved Nov 19, 2025, 07:00 AM UTC

🎉 Incident Resolved The issue has been fully resolved. All services are now back to normal. Thank you for your patience, and we appreciate your understanding. If you experience any further issues, please contact support.

Started
Nov 18, 2025, 09:30 PM UTC
Resolved
Nov 19, 2025, 07:00 AM UTC
Duration
9h 30m
Detected by Pingoru
Nov 18, 2025, 09:30 PM UTC

Affected components

NotificationsPush NotificationsPush SyncsWebhooksEmail Delivery

Update timeline

  1. investigating Nov 19, 2025, 03:15 AM UTC

    🛠 Issue Identified We have identified the cause of the issue and are actively working on a fix. We will share another update as soon as we have more information. Thank you for your patience.

  2. investigating Nov 19, 2025, 05:34 AM UTC

    We are continuing work to resolve the issue causing the delivery delays. This issue is affecting about 10% of our customers.

  3. resolved Nov 19, 2025, 07:00 AM UTC

    🎉 Incident Resolved The issue has been fully resolved. All services are now back to normal. Thank you for your patience, and we appreciate your understanding. If you experience any further issues, please contact support.

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