Resolved after 23 minutes, affecting API, on October 19, 2026.
Between 19:18 and 19:41 UTC, we experienced an issue affecting the Directions API and Map Matching API in the US-East region. This caused elevated latency and missing route data for a significant portion of regional traffic. The issue has been identified and resolved, and all service metrics have fully returned to normal operation.
Affected components
Update timeline
- resolved Oct 19, 2026, 09:38 PM UTC
Between 19:18 and 19:41 UTC, we experienced an issue affecting the Directions API and Map Matching API in the US-East region. This caused elevated latency and missing route data for a significant portion of regional traffic. The issue has been identified and resolved, and all service metrics have fully returned to normal operation.
Your product runs on more than Mapbox
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services