Mambu incident

Sandbox Environment – UI Timeouts and 5xx API Errors

Mambu experienced a minor incident on March 4, 2026 affecting CBE Sandbox (Frankfurt, Europe, Azure) and CBE Sandbox (UAE, Middle East, Azure), lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started: Mar 04, 2026, 07:00 AM UTC
Resolved: Mar 05, 2026, 12:03 PM UTC
Duration: 1d 5h
Detected by Pingoru: Mar 04, 2026, 07:00 AM UTC

Affected components

CBE Sandbox (Frankfurt, Europe, Azure)CBE Sandbox (UAE, Middle East, Azure)

Update timeline

investigating Mar 05, 2026, 09:49 AM UTC

We are currently investigating an issue affecting Sandbox environments, where users may experience UI timeouts and 5xx API errors. Our engineering teams are actively working to identify the root cause and resolve the issue as quickly as possible. We will provide further updates as soon as more information becomes available.
resolved Mar 05, 2026, 12:03 PM UTC

An issue were mitigated : 10:20 AM UTC