Resolved after 5 hours 10 minutes, affecting us1.make.celonis.com and us1.make.celonis.com and 1 more, on September 18, 2026.
Update: Corrective actions have been applied, and the situation has stabilized. We are actively monitoring the platform to ensure full performance and recovery. We will continue to provide updates as we observe system behavior.
Affected components
Update timeline
- investigating Sep 18, 2026, 12:22 PM UTC
We are investigating an issue affecting the us1.make.celonis.com region. Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour
- identified Sep 18, 2026, 12:40 PM UTC
Update: We have identified the root cause of the issue and our engineering team is actively working on a resolution. Further updates will be provided as progress is made..
- identified Sep 18, 2026, 01:08 PM UTC
Update: Investigation is still ongoing. Our team is actively analyzing the issue to determine the root cause, and we will share further details as soon as more information becomes available.
- identified Sep 18, 2026, 01:36 PM UTC
Investigation still ongoing. We are actively working to isolate the issue and will provide another update shortly.
- monitoring Sep 18, 2026, 02:14 PM UTC
Update: Corrective actions have been applied, and the situation has stabilized. We are actively monitoring the platform to ensure full performance and recovery. We will continue to provide updates as we observe system behavior.
- resolved Sep 18, 2026, 05:32 PM UTC
This incident has been resolved.
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