mailprotector experienced a major incident on October 28, 2025 affecting Radar, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Radar
Update timeline
- identified Oct 28, 2025, 09:09 PM UTC
An underlying issue at AWS is preventing an essential Radar task from completing. Radar will not complete the round-trip test and return results. We continue to monitor AWS's investigation into the failed service.
- identified Oct 28, 2025, 11:25 PM UTC
We are continuing to monitor the situation. AWS is continuing to investigate the issue.
- monitoring Oct 29, 2025, 01:50 PM UTC
Radar is operating as expected. However, AWS has not confirmed that the affected service has been fully resolved. We will continue to monitor the situation.
- resolved Oct 29, 2025, 09:53 PM UTC
This incident has been resolved.