mailprotector incident

Unable to send or receive email with Google Workspace intermittently

Minor Resolved View vendor source →

mailprotector experienced a minor incident on April 8, 2026 affecting CloudFilter and SafeSend Email Security, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 06:07 PM UTC
Resolved
Apr 08, 2026, 11:01 PM UTC
Duration
4h 53m
Detected by Pingoru
Apr 08, 2026, 06:07 PM UTC

Affected components

CloudFilter and SafeSend Email Security

Update timeline

  1. monitoring Apr 08, 2026, 06:07 PM UTC

    We have been made aware that emails sent from Google Workspace accounts via CloudFilter/SafeSend are failing intermittently. There may also be delays in delivering inbound email due to an issue Google is experiencing. If you have a domain affected by this incident, we recommend temporarily disabling the outbound mail routes for Gmail. You may check the status of Google's incident at https://support.cloud.google.com/portal/system-status?product=WORKSPACE&cssp=true

  2. resolved Apr 08, 2026, 11:01 PM UTC

    This incident has been resolved.