Maileroo incident
Service Disruption on 3 November 2026
Resolved after 48 minutes, on November 3, 2026.
On 3 November 2026, a large burst of email from a single customer overloaded one of our mail transfer agents and exhausted the memory of our queueing database. Emails were delayed between 11:35 and 12:30 AEDT, and some emails accepted between 11:35 and 12:00 may not have been delivered.
Update timeline
- resolved Nov 03, 2026, 12:42 AM UTC
On 3 November 2026, a large burst of email from a single customer overloaded one of our mail transfer agents and exhausted the memory of our queueing database. Emails were delayed between 11:35 and 12:30 AEDT, and some emails accepted between 11:35 and 12:00 may not have been delivered.
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