MailChannels incident

Reseller API Degradation

Resolved after 21 minutes, on July 28, 2023.

resolved Jul 28, 2023, 04:21 PM UTC

We have now identified and resolved the performance issues with the Reseller API. If you have any questions or concerns, please contact MailChannels Support ([email protected])

Started
Jul 28, 2023, 03:59 PM UTC
Resolved
Jul 28, 2023, 04:21 PM UTC
Duration
21m
Detected by Pingoru
Jul 28, 2023, 03:59 PM UTC

Update timeline

  1. investigating Jul 28, 2023, 03:59 PM UTC

    Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.

  2. investigating Jul 28, 2023, 04:10 PM UTC

    Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.

  3. investigating Jul 28, 2023, 04:10 PM UTC

    Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.

  4. investigating Jul 28, 2023, 04:10 PM UTC

    Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.

  5. resolved Jul 28, 2023, 04:21 PM UTC

    We have now identified and resolved the performance issues with the Reseller API. If you have any questions or concerns, please contact MailChannels Support ([email protected])

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