MailChannels incident
AWS issues causing delayed processing of inbound, and outbound SMTP and APIs
Notice Vendor's status page →
Resolved after 12 hours 59 minutes, affecting SMTP Service and SMTP Service and 1 more, on September 19, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
SMTP ServiceSMTP ServiceHost ConsoleDomain ConsoleReseller APIInbound API
Update timeline
- identified Sep 19, 2023, 12:07 AM UTC
AWS expected resolution in 60 to 90 minuets
- monitoring Sep 19, 2023, 02:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2023, 01:07 PM UTC
This incident has been resolved.
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