MailChannels incident
Email Delivery Issues to Microsoft (hotmail.com/outlook.com/msn.com/live.com)
Resolved after 7 hours 33 minutes, affecting SMTP Service, on October 7, 2024.
Emails to Microsoft destinations are now back to normal. Please contact Support if you are still seeing any issues delivering email.
Affected components
Update timeline
- identified Oct 07, 2024, 05:16 PM UTC
We are experiencing temporary issues delivering to Microsoft destinations such as hotmail.com/outlook.com/msn.com/live.com etc. We are in touch with Microsoft to resolve the problem as quickly as possible. The messages are being temporary failed by Microsoft. At the moment, we advise the customers to either wait until we resolve the issue or find alternative delivery options for that traffic while we work with our contacts at Microsoft to get it resolved.
- resolved Oct 08, 2024, 12:50 AM UTC
Emails to Microsoft destinations are now back to normal. Please contact Support if you are still seeing any issues delivering email.
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