MailChannels incident

High SMTP Connection Latency

Resolved after 1 hour 1 minute, on October 9, 2024.

monitoring Oct 09, 2024, 10:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 09, 2024, 09:13 PM UTC
Resolved
Oct 09, 2024, 10:15 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 09, 2024, 09:13 PM UTC

Update timeline

  1. investigating Oct 09, 2024, 09:13 PM UTC

    Severity Level: 3 We are currently investigating higher than normal connection latency that might have an impact on email delivery services.

  2. monitoring Oct 09, 2024, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2024, 10:15 PM UTC

    This incident has been resolved.

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