Magnus Box incident
Emergency Maintenance - Nexus Cluster
Resolved after 2 hours 44 minutes, affecting Storage Gateways (Nexus), on August 14, 2026.
Magnus Box Partners, All clear. The work on our datacenter cooling system has been completed and the Nexus cluster has been returned to service. All systems are operating normally. Any backup jobs that were delayed during the maintenance window should resume normally. Thank you for your patience and understanding while we worked through this.
Affected components
Update timeline
- investigating Aug 14, 2026, 08:03 PM UTC
We are currently performing emergency facility maintenance at the Magnus Box datacenter related to an issue with the cooling system. A vendor is onsite and actively working to resolve the issue. Out of an abundance of caution and to protect our infrastructure, we are temporarily taking the Nexus cluster offline while this work is completed. Backup data hosted on Nexus will be temporarily unavailable during this maintenance. Backup jobs may be delayed or retry once the cluster is returned to service. At this time, this is a precautionary shutdown and we will restore the Nexus cluster as soon as it is safe to do so. We will provide another update as work progresses. Thank you for your patience. Mike Magnus Box
- resolved Aug 14, 2026, 10:47 PM UTC
Magnus Box Partners, All clear. The work on our datacenter cooling system has been completed and the Nexus cluster has been returned to service. All systems are operating normally. Any backup jobs that were delayed during the maintenance window should resume normally. Thank you for your patience and understanding while we worked through this.
Your product runs on more than Magnus Box
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services