MagicSchool AI experienced a major incident on November 18, 2025 affecting app.magicschool.ai (API Health Check) and app.magicschool.ai (MagicSchool Signin) and 1 more component, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
app.magicschool.ai (API Health Check)app.magicschool.ai (MagicSchool Signin)student.magicschool.ai (MagicSchool Student Signin)magicschool.ai (magicschool.ai)
Update timeline
- investigating Nov 18, 2025, 12:50 PM UTC
MagicSchool websites and applications are experiencing service interruptions due to a broader outage and degradation of one of our third-party service providers. Our team is closely monitoring the situation and will share updates as soon as we know more. We appreciate your patience and understanding as this gets resolved.
- resolved Nov 18, 2025, 05:45 PM UTC
The issue has been resolved by Cloudflare; the MagicSchool website and application should be working as expected again.