MagicSchool AI incident

Intermittent access issues affecting MagicSchool websites

Resolved after 4 hours 55 minutes, affecting app.magicschool.ai (API Health Check) and app.magicschool.ai (MagicSchool Signin) and 1 more, on November 18, 2025.

resolved Nov 18, 2025, 05:45 PM UTC

The issue has been resolved by Cloudflare; the MagicSchool website and application should be working as expected again.

Started
Nov 18, 2025, 12:50 PM UTC
Resolved
Nov 18, 2025, 05:45 PM UTC
Duration
4h 55m
Detected by Pingoru
Nov 18, 2025, 12:50 PM UTC

Affected components

app.magicschool.ai (API Health Check)app.magicschool.ai (MagicSchool Signin)student.magicschool.ai (MagicSchool Student Signin)magicschool.ai (magicschool.ai)app.magicschool.ai (API Health Check)app.magicschool.ai (MagicSchool Signin)student.magicschool.ai (MagicSchool Student Signin)magicschool.ai (magicschool.ai)

Update timeline

  1. investigating Nov 18, 2025, 12:50 PM UTC

    MagicSchool websites and applications are experiencing service interruptions due to a broader outage and degradation of one of our third-party service providers. Our team is closely monitoring the situation and will share updates as soon as we know more. We appreciate your patience and understanding as this gets resolved.

  2. resolved Nov 18, 2025, 05:45 PM UTC

    The issue has been resolved by Cloudflare; the MagicSchool website and application should be working as expected again.

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