MagicSchool AI incident
Increased Latency [Updated]
Minor
Resolved after 54 minutes, affecting API Health, on October 22, 2026.
Issue was identified as an inadvertently reverted 3rd party provider setting, which has now been restored. Increased latency is now resolved. [Retroactive update of impacted timestamps]
Affected components
API Health
Update timeline
- investigating Oct 22, 2026, 02:25 PM UTC
Increased latency was observed on our site, resulting in slow page loads. [Retroactive update of impacted timestamps]
- resolved Oct 22, 2026, 03:19 PM UTC
Issue was identified as an inadvertently reverted 3rd party provider setting, which has now been restored. Increased latency is now resolved. [Retroactive update of impacted timestamps]
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