Madison Logic incident

AWS Outage Notice - US-EAST-1 (N. Virginia)

Resolved after 17 hours 3 minutes, affecting ML Platform and ML Partner, on October 20, 2025.

resolved Oct 20, 2025, 10:33 PM UTC

We have confirmed that all applications have been fully restored and AWS services are operating as expected. Event processing backlogs have cleared, and product functionality has returned to normal across all systems. We will continue to closely monitor all applications to ensure ongoing stability. Thank you for your patience and understanding throughout this incident.

Started
Oct 20, 2025, 05:30 AM UTC
Resolved
Oct 20, 2025, 10:33 PM UTC
Duration
17h 3m
Detected by Pingoru
Oct 20, 2025, 05:30 AM UTC

Affected components

ML PlatformML Partner

Update timeline

  1. identified Oct 20, 2025, 01:53 PM UTC

    AWS is still experiencing operational issues affecting multiple services in the us-east-1 (N. Virginia) region. We are observing increased error rates and latency across several services. AWS has acknowledged the issue and is actively investigating it. However the services are NOT completely resolved. LIVE UPDATE: https://health.aws.amazon.com/health/status?ts=20251020 IMPACT: All Applications are going through intermittent Issues.

  2. identified Oct 20, 2025, 03:38 PM UTC

    AWS working on the issue in region AWS - US East (N. Virginia) and Snowflakes also impacted (AWS - US East (N. Virginia) https://status.snowflake.com/

  3. resolved Oct 20, 2025, 10:33 PM UTC

    We have confirmed that all applications have been fully restored and AWS services are operating as expected. Event processing backlogs have cleared, and product functionality has returned to normal across all systems. We will continue to closely monitor all applications to ensure ongoing stability. Thank you for your patience and understanding throughout this incident.

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