Madison Logic incident
AWS Outage Notice - US-EAST-1 (N. Virginia)
Madison Logic experienced a major incident on October 20, 2025 affecting ML Platform and ML Partner, lasting 17h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 01:53 PM UTC
AWS is still experiencing operational issues affecting multiple services in the us-east-1 (N. Virginia) region. We are observing increased error rates and latency across several services. AWS has acknowledged the issue and is actively investigating it. However the services are NOT completely resolved. LIVE UPDATE: https://health.aws.amazon.com/health/status?ts=20251020 IMPACT: All Applications are going through intermittent Issues.
- identified Oct 20, 2025, 03:38 PM UTC
AWS working on the issue in region AWS - US East (N. Virginia) and Snowflakes also impacted (AWS - US East (N. Virginia) https://status.snowflake.com/
- resolved Oct 20, 2025, 10:33 PM UTC
We have confirmed that all applications have been fully restored and AWS services are operating as expected. Event processing backlogs have cleared, and product functionality has returned to normal across all systems. We will continue to closely monitor all applications to ensure ongoing stability. Thank you for your patience and understanding throughout this incident.